Dales Cycles COVID-19 UPDATE

How do I return my order?

If you wish to return goods you have already received, please complete the returns form that comes with your package.

A member of our staff will be happy to advise you and guide you through the returns process if required, we can be contacted on 0141 332 2705, Monday - Friday 9:00am - 17:00pm, or alternatively out-with these times please e-mail us at [email protected].

Goods must be returned within 30 days from the day after the goods are received/signed for.

Goods must be returned in their original condition along with all tools, packaging and paperwork. If returning goods you are under a duty to keep them in your possession and to take reasonable care of them until you return them.

All goods must be returned by a secure postal method at your own expense.

You should retain proof of postage until we inform you that the returned items have been received safely by us.

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